We use these major carriers to ship items: USPS as our main carrier for special purposes FedEx and UPS.
Shipping cost is calculated on a "per order," "per item" or "per pound" basis and is based on the shipping option you select. We sometimes offer free shipping for specific shipping options in select categories, or free shipping sitewide.
Purchases of product through SplashBarXpress.com are subject to a destination contract. This means that the risk of loss and title for these products passes to you upon the carrier's delivery to your ship-to address, and SBX is not responsible for any loss, theft or damage after delivery.
You can see each product's estimated arrival date during the checkout process. During checkout, you can choose an estimated arrival date from the options provided.
Certain products may require additional days to process prior to shipping. This will be reflected in the estimated arrival date. If for some reason you don't receive your product, you may be eligible for a replacement product if you notify us during your return and exchange time period.
PO boxes: Please note that based on size, weight or supplier restrictions, some products cannot be shipped to, or may be delayed when shipped to, a PO box address.
Change Shipping Information
Please verify that the shipping address is 100% correct before confirming your full order. Orders are shipped out in a timely manner, if the incorrect address is listed and you need to change it please do so as soon as possible before the product has been shipped. If the order has already been placed in the mail and the address needs to be changed, and the carrier does not allow an address change Splash Bar Xpress will not be responsible for the paid product.
Our local pickup option will be available soon. Please do not place an order for pickup.
For other questions please submit a contact form on our website.